Return Policy

**Nitetoys.com Return Policy**

Thank you for shopping at Nitetoys.com. We want to ensure your satisfaction with our products. Please review our return policy below for a smooth return process:

**1. Returns Within 15 Days**
You have 15 days from the date of purchase to initiate a return for a product you have purchased from Nitetoys.com.

**2. Eligibility for Returns**
To be eligible for a return, the item must be in its original, unopened, and unused condition, complete with all accessories, tags, and packaging. We cannot accept returns for items that have been opened or used, for sanitary reasons.

**3. Manufacturer Defects**
If you believe that the product you received has a manufacturer defect, please contact our customer support team within 15 days of purchase. In such cases, Nitetoys.com will direct you to the manufacturer's warranty process, ensuring a prompt resolution.

**4. Return Process**
To initiate a return, please follow these steps:

- Contact our customer support team at [contact@nitetoys.com] within 15 days of purchase and provide your order number, reason for return, and any relevant information.
- Our customer support team will guide you through the return process and provide you with a return authorization (RA) number.
- Pack the item securely in its original packaging, along with all accessories and documentation.

- Clearly label the package with the provided RA number.
- Ship the package to the address provided by our customer support team.

**5. Refund**
Once we receive and inspect the returned item and it meets our return policy criteria, we will process your refund within [X] business days. Refunds will be issued in the same payment method used for the original purchase.

**6. Non-Returnable Items**
Please note that certain items, such as personalized or clearance items, are non-returnable unless they arrive damaged or defective.

**7. Shipping Costs**
Shipping costs for returning items are the responsibility of the customer, except in cases where the return is due to a manufacturer defect.

**8. Contact Us**
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team at [contact@nitetoys.com].

We appreciate your business and aim to provide you with the best shopping experience possible. Thank you for choosing Nitetoys.com!

*Note: This return policy is subject to change without notice. Please refer to our website for the most up-to-date information.*

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