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FAQ
Are you curious about something on our site? This page has answers to common questions about our products and policies. If you can’t find the answers to your questions here, contact us!
Are your products safe?
Yes, our sexual wellness products are safe when used according to the instructions that come with the device or toy. Our discreet sex toys are free of hazardous materials and feature the highest quality designs and engineering. They are durable and built for adult play.
When will my order get shipped?
We process orders and ship as quickly as possible, within 1-2 business days unless you place your order on a holiday. If so, we’ll ship your order on the first business day that follows the holiday!
Where can you ship, and do you ship internationally?
Due to the high cost of shipping, we cannot ship to international locations, Alaska, or Hawaii. We can ship anywhere within the continental United States.
How long does shipping usually take?
That can depend on your location. In general, most items arrive in 5-9 business days. You will receive a tracking number when we ship your order and you’ll be able to see where it is at all times.
Do you offer buyer rewards or customer incentives?
Yes! With an order of $69 or more, you get free shipping plus a gift of your choice at checkout (a $20 value)!
Do you carry glass dildos?
Yes, we carry numerous glass members in our extensive dildo collection. We carry Glas G Spot Ticklers, curved dildos, straight dildos, dildos with smoothly contoured bumps and swirls, and artisan hand-blown glass dildos. The Icicle product line offers a delightful series of fun colors, sizes, and bumpy shapes for personal pleasure.
How loud are your vibrators?
Our adult toys for women and men are engineered to operate as efficiently as possible and to create the least amount of noise. Noise will naturally vary depending on the product and the setting. If you have a specific vibrator model in mind, and you can’t find this information in the description, feel free to contact us.
What kinds of men’s masturbation toys do you carry?
We are proud to carry a robust selection of men’s sexual toys that include cock rings, butt plugs, beads, strokers, prostate massagers, extenders, and pumps. We have deluxe hands-free masturbators and milkers with moaning and vibration options.
What are the most important features of a vibrator or hands-free masturbator?
Smooth contours are important for vibrators, men’s anal toys, and any other toy used for insertion. Look for phthalate-free materials that are non-porous and easy to clean and disinfect. If you want a waterproof product make sure it is advertised as waterproof and not water resistant, which is usually good for splashing only. Double-check its power requirements so there are no surprises when it arrives. Typical options are replaceable batteries, a rechargeable internal battery, USB connections, or an external power supply that needs to be plugged into the wall. For products that use apps, like hands-free vibrators, make sure they are compatible with your phone (Android or iPhone).